get free shipping when you spend over $75. use code: FREESHIPPING (excludes sub boxes)

Customer Support

My Marzipan Customer Support is handled by a company called ReelStyle Creator Co. Please get in touch with them for your customer service inquiries. They'll be happy to help!

Cancelling your subscription? Cancellations are taken by phone only. Please call 1-800-420-4813 and we will be happy to help you. The customer service lines are open Monday to Friday, 1 pm - 4 pm EST. If you have any issues reaching a Rep, please notify us ASAP at 

For assistance on the following, please contact us at

Shipping Address Update

Billing Information Update 

Tracking Information 

Order Status Update 

Shipping Dates 

Have you checked if you can get an answer to your question on the Frequently Asked Questions page? Please take a look at the FAQ page before contacting customer service. Here you will find information and instructions on how to cancel a subscription, box deliveries and much much more.