Customer Support

My Marzipan Customer Support is handled by a company called ReelStyle Creator Co. Please get in touch with them for your customer service inquiries. They'll be happy to help!

**Phone lines are closed Monday November 6th. Thank you for your understanding!

Cancelling your subscription? Cancellations are taken by phone only. Please call 1-800-420-4813 and we will be happy to help you. The customer service lines are open Monday to Friday, 1 pm - 4 pm EST. If you have any issues reaching a Rep, please notify us ASAP at

Have you checked if you can get an answer to your question on the Frequently Asked Questions page? Please take a look at the FAQ page before contacting customer service. Here you will find information and instructions on how to change your address, cancel a subscription, box deliveries and much much more.

You may also get in touch with customer service by email at